Jumps, due to their very nature, are subject to a lot of impact during normal use, which is why at Jump 4 Joy we make and engineer our jumps to be as strong as they possibly can be. Since our manufacturing facility is based in the UK, we are unable to offer a repair service in the US, however we will reach out to our experts to inquire about solutions to your specific problem. We want you to get the most life from your jumps as possible!
For damage caused by misuse or improper handling and any damage/scratching to the vinyl prints on panelled products e.g. graphics on fillers, planks, wings, replacement vinyl prints may be purchased separately but cannot be repaired.