How can I place an order?
How long will my order take?
Our products are all hand made to your specific requirements. Manufacturing and transit from England typically takes 8-10 weeks. Pricing includes processing and transit from England, but shipping fees will apply from our warehouse in central Illinois to your final destination. We receive very competitive, discounted rates. We will always do our very best to get your order to you as quickly as possible and to give you accurate delivery estimates at the time your order is placed. However, this is only an estimate; at peak seasonal times such as holidays or in the event of winter storms, orders may take longer. If you have some flexibility on design or color choices, please give us a call as we keep many items in stock for immediate delivery.
Do you keep items in stock?
For faster delivery, we keep over 400+ poles in stock in various lengths and weights as well as jump stands, combi wings, designer wings, cups, fillers, and cross country portables! If you have flexibility on colors and design choices, we can often ship an entire course anywhere coast to coast within 2 weeks! We will always try our best to meet your needs.
How do I change or cancel an order?
If you have already placed an order, it may be possible to change it by calling us, depending upon how far your order has progressed and what changes you wish to make. Please contact us as soon as possible so we can try to accommodate any changes for you. Custom order products unfortunately cannot be changed or returned once they have entered the production process.
Can I come and see the jumps before I buy?
We invite you to visit us in central Illinois by appointment or please visit us at a show: We attend the international Land Rover 3 day event in Lexington, KY in April each year as well as various regional shows and sponsored clinics throughout the year. We serve professionals and private farms coast to coast so we may have a customer near you willing to provide a testimonial! Check our Events page for updates or call us at 309.826.7433 for new additions to our schedule.